Ocean Isle Beach or Sunset Beach Rentals

Do you recommend Travel Insurance?

Yes, with the Trip Preserver™ Travel Plan, you have coverage for your investment, and are protected against the unexpected. Trip Preserver™ also assists with emergency medical transportation, accidental death and dismemberment, illness, hurricane evacuation and other travel delays that can disrupt your vacation plans, and worldwide travel assistance. For a complete description of coverage and benefits, please call (866) 889-7409. Coverage is underwritten by Arch Insurance Company (a Missouri corporation, NAIC #11150) with the executive offices located in New York, NY. Coverage is subject to actual policy language and is administered by Red Sky Travel Insurance Company. Sloane Realty Vacations has no authority to determine coverage.

When Can I Check In To My Vacation Rental?

Check-in begins at 4:00 p.m. Please make sure that you have your confirmation upon arrival.

If you are vacationing on Ocean Isle Beach: The check-in office is located at 16 Causeway Drive, the second office building located on the right once crossing over the bridge onto Ocean Isle Beach.

If you are vacationing on Sunset Beach or Sunset Beach area golf course: The check-in office is located at 420 Sunset Boulevard S, the first office building located on the right once crossing over the bridge on to Sunset Beach.

Please plan your trip accordingly, as keys or keyless door codes cannot be released until home is cleaned and inspected. Occasionally, we may need the hours of 4:00 p.m. - 6:00 p.m. to perform additional cleaning or maintenance. No check-in will be permitted until your rental account has been paid in full, including all taxes and other fees. Upon check-in, you will be issued 2 keys to your rental property and any necessary passes that are requested by any condominium management group. If the rented property provides keyless entry, your door code will be emailed to you the day prior to your arrival. The code will not activate until after the cleaning and inspection is complete on check-in day.

Can We Check Into Our Vacation Rental Early?

A limited number of 2:00 p.m. check-ins are offered for those rental guests with special arrival needs and must be requested at least 30 days prior to arrival. The fee for the service is $75. We may not be able to offer the Early Check-in services in certain rental properties if the owner has the preceding/following week or if urgent repair work is needed. You will be notified if we will be unable to provide the services so that you may plan your trip accordingly. Since only a limited number are available each week, we recommend that you discuss this with your Reservationist at the time of booking.

What If I Have to Check-in "After Hours"?

Should you arrive after our office is closed and you have reserved a property that requires a key for access, your keys will be left in a lock box outside of our office (Sunset Beach arrivals) or at the Ocean Isle Inn at 37 West First Street, Ocean Isle Beach (Ocean Isle Beach arrivals). Please call in advance for the combination code to the lock box and any other relative after hours instructions. Your keys along with directions will be left in a marked envelope. No late check-ins will be granted if there is a balance on your reservation.

What Are The Office Hours for Sloane Vacation Rentals?

9:00 a.m. to 5:00 p.m. Monday through Saturday, 10:00 a.m. to 4:00 p.m., on Sunday. From Memorial Day to Labor Day weekend, our office is open until 6:00 p.m. Monday through Friday and until 8 p.m. on Saturdays.

Sunset Beach - 9:00 am to 5:00 pm Monday through Saturday and 9:00 am to 4:00 pm on Sunday. From Memorial Day to Labor Day weekend, 7:00 pm on Friday and Saturday.

What Method Of Payments Do You Accept For My Vacation Rental?

For reservations made more than 30 days prior to arrival, we accept personal checks, money orders, certified funds, MasterCard, Visa or American Express. For reservations made less than 30 days prior to arrival, only certified funds, Visa, MasterCard and American Express are accepted and must be paid in full prior to arrival. No personal checks are accepted if arriving within 30 days. Remember that your final payment is due in full 30 days prior to arrival. A valid credit card number in the leaseholder's name is required to be held on file, regardless of your payment type, and is required at time of booking. A property will not be held out of inventory without a deposit securing the reservation to be placed on hold. Accepted forms of payment are in U.S. funds only.

What Is Your Cancellation Policy?

If your reservation must be cancelled, for any reason; all money paid will be forfeited unless the home or condo is re-rented for the entire cancelled period and for the full rental amount. If re-rented, monies will be refunded less the reservation fee and a cancellation fee of $150. In the event of cancellation, any fee charged by a third party online booking service cannot be refunded to Leaseholder by Manager.

Can I Bring My Dog To My Vacation Rental?

Search for dog friendly homes on our website. Please note that the majority of our homes do not allow pets. A one-time, non refundable pet fee will be charged per dog for the vacation homes that do allow pets. Mobility, visually, or hearing impaired persons must show a tag issued by the N.C. Department of Human Resources, or upon showing that the dog is trained as an assistance dog, may have a pet in a "no pet" property. Rental guests may be required to pay for exterminating and/or extraordinary cleaning fees. The Towns of Ocean Isle Beach and Sunset Beach have a leash law and a "pooper-scooper" law that is strictly enforced. Pet owners must clean up after their pets. If you have not reserved a pet friendly property, no pets are allowed on the premises (inside or out). If a pet is reported or there is evidence thereof a fine will be assessed to the leaseholder and pet must immediately be removed from the premises.